L2.09.03 · Process level

Agent action approvals

Pause every consequential agent action until a person approves or rejects it.

Implemented in this solution

6 of 6 steps built

The ball is worked out from these steps and never shows more than they support.

Sub-capabilities · L3

The parts of this capability. Each is delivered by the processes below it.

L3.09.03.01

Durable approval

A consequential agent action waits for a person.

1 process · 6 of 6 steps built

LanesPeople · a colleague does or decides thisAgents · an ai agent does this and reportsSystem · the system does this by ruleSteps● Built◐ Partly built○ Not built

L3.09.03.01 · Implemented in this solution

Durable approval

A consequential agent action waits for a person.

L4.09.03.01.01 · Process

Approve an agent’s action

Starts when: Otto or the Supervisor requests a decision, bulk rejection, hire completion or closure.
Ends with: The action executed or refused, and the agent told.

Approve an agent’s action: steps by who performs them
Lane	Step 1	Step 2	Step 3	Step 4	Step 5	Step 6
People	1● Built Ask the agent in conversation Recruiter Otto copilot			4● Built Approve or reject TA lead Approvals
Agents		2● Built Prepare the action and pause Otto / TA Supervisor				6● Built Report the outcome back in the conversation Otto / TA Supervisor
System			3● Built Record the pending action as an event Event store		5● Built Resume the agent and run the gated function Agent runtime

Gaps to close

Every step that is not fully built, with the process it belongs to — the backlog behind the Harvey ball.

Every step of this capability is built.