As a Premier Relationship Manager, you will join our Retail Banking team in Hong Kong. This is a full-time, hybrid role at senior level. You will focus on looking after a portfolio of Premier customers and their wider financial needs. What you'll do: - Put customers first in every conversation and get them to a good outcome. - Spot and support customers in vulnerable circumstances. - Help customers get the most from our digital banking tools. - Follow our conduct, data protection and financial crime procedures. What you'll bring: - 6+ years of relevant experience, ideally within a regulated bank. - Strong knowledge of Relationship Management and Wealth Management. - Sound judgment, integrity and a commitment to good customer outcomes. - The right to work in Hong Kong; this role is subject to regulatory fit-and-proper and background checks. Why join us: We're a leading international bank headquartered in London, serving personal, business and institutional customers across more than 20 markets. We offer competitive pay and bonus, a market-leading pension, hybrid working where the role allows, and real investment in your development. Join us and help our customers, colleagues and communities thrive.
As a Data Scientist — Fraud Analytics, you will join our Data & AI team in London. This is a full-time, hybrid role at mid level. You will focus on building models that stop fraud before customers lose money. What you'll do: - Build trusted data products and models end to end. - Partner with business and risk stakeholders to frame problems. - Apply our model risk and responsible AI standards. - Communicate findings clearly to non-technical audiences. What you'll bring: - 3–5 years of relevant experience in financial services. - Strong knowledge of Machine Learning and Python. - Sound judgment, integrity and a commitment to good customer outcomes. - The right to work in London and willingness to complete background screening. Why join us: We're a leading international bank headquartered in London, serving personal, business and institutional customers across more than 20 markets. We offer competitive pay and bonus, a market-leading pension, hybrid working where the role allows, and real investment in your development. Join us and help our customers, colleagues and communities thrive.
As a Market Risk Analyst, you will join our Risk Management team in Birmingham. This is a full-time, hybrid role at mid level. You will focus on measuring VaR, stress and sensitivities across our trading books. What you'll do: - Provide independent, well-evidenced challenge to the first line. - Analyse data to identify emerging risks and trends. - Produce clear reporting for senior committees. - Support regulatory submissions and stress-testing exercises. What you'll bring: - 3–5 years of relevant experience in financial services. - Strong knowledge of Market Risk and Derivatives. - Sound judgment, integrity and a commitment to good customer outcomes. - The right to work in Birmingham and willingness to complete background screening. Why join us: We're a leading international bank headquartered in London, serving personal, business and institutional customers across more than 20 markets. We offer competitive pay and bonus, a market-leading pension, hybrid working where the role allows, and real investment in your development. Join us and help our customers, colleagues and communities thrive.
As a Contact Centre Team Leader, you will join our Retail Banking team in Leeds. This is a full-time, onsite role at mid level. You will focus on coaching a team of advisers to deliver great outcomes on every call and chat. What you'll do: - Put customers first in every conversation and get them to a good outcome. - Spot and support customers in vulnerable circumstances. - Help customers get the most from our digital banking tools. - Follow our conduct, data protection and financial crime procedures. What you'll bring: - 3–5 years of relevant experience in financial services. - Strong knowledge of Leadership and Customer Service. - Sound judgment, integrity and a commitment to good customer outcomes. - The right to work in Leeds and willingness to complete background screening. Why join us: We're a leading international bank headquartered in London, serving personal, business and institutional customers across more than 20 markets. We offer competitive pay and bonus, a market-leading pension, hybrid working where the role allows, and real investment in your development. Join us and help our customers, colleagues and communities thrive.
As a Vulnerable Customer Specialist, you will join our Retail Banking team in London. This is a part-time, hybrid role at mid level. You will focus on making sure customers in vulnerable circumstances get the support they need. What you'll do: - Put customers first in every conversation and get them to a good outcome. - Spot and support customers in vulnerable circumstances. - Help customers get the most from our digital banking tools. - Follow our conduct, data protection and financial crime procedures. What you'll bring: - 3–5 years of relevant experience in financial services. - Strong knowledge of Consumer Duty and Empathy. - Sound judgment, integrity and a commitment to good customer outcomes. - The right to work in London and willingness to complete background screening. Why join us: We're a leading international bank headquartered in London, serving personal, business and institutional customers across more than 20 markets. We offer competitive pay and bonus, a market-leading pension, hybrid working where the role allows, and real investment in your development. Join us and help our customers, colleagues and communities thrive.
As a Credit Risk Manager, you will join our Risk Management team in Bengaluru. This is a full-time, hybrid role at senior level. You will focus on sanctioning credit and challenging the first line with independence and judgment. What you'll do: - Provide independent, well-evidenced challenge to the first line. - Analyse data to identify emerging risks and trends. - Produce clear reporting for senior committees. - Support regulatory submissions and stress-testing exercises. What you'll bring: - 6+ years of relevant experience, ideally within a regulated bank. - Strong knowledge of Credit Risk and Basel III / CRR. - Sound judgment, integrity and a commitment to good customer outcomes. - The right to work in Bengaluru; this role is subject to regulatory fit-and-proper and background checks. Why join us: We're a leading international bank headquartered in London, serving personal, business and institutional customers across more than 20 markets. We offer competitive pay and bonus, a market-leading pension, hybrid working where the role allows, and real investment in your development. Join us and help our customers, colleagues and communities thrive.
As a Collections & Recoveries Specialist, you will join our Retail Banking team in Birmingham. This is a full-time, hybrid role at junior level. You will focus on supporting customers in financial difficulty to find a sustainable way forward. What you'll do: - Put customers first in every conversation and get them to a good outcome. - Spot and support customers in vulnerable circumstances. - Help customers get the most from our digital banking tools. - Follow our conduct, data protection and financial crime procedures. What you'll bring: - A strong academic record or 1–2 years of relevant experience. - Strong knowledge of Consumer Duty and Empathy. - Sound judgment, integrity and a commitment to good customer outcomes. - The right to work in Birmingham and willingness to complete background screening. Why join us: We're a leading international bank headquartered in London, serving personal, business and institutional customers across more than 20 markets. We offer competitive pay and bonus, a market-leading pension, hybrid working where the role allows, and real investment in your development. Join us and help our customers, colleagues and communities thrive.
As a Contact Centre Team Leader, you will join our Retail Banking team in Cardiff. This is a full-time, hybrid role at mid level. You will focus on coaching a team of advisers to deliver great outcomes on every call and chat. What you'll do: - Put customers first in every conversation and get them to a good outcome. - Spot and support customers in vulnerable circumstances. - Help customers get the most from our digital banking tools. - Follow our conduct, data protection and financial crime procedures. What you'll bring: - 3–5 years of relevant experience in financial services. - Strong knowledge of Leadership and Customer Service. - Sound judgment, integrity and a commitment to good customer outcomes. - The right to work in Cardiff and willingness to complete background screening. Why join us: We're a leading international bank headquartered in London, serving personal, business and institutional customers across more than 20 markets. We offer competitive pay and bonus, a market-leading pension, hybrid working where the role allows, and real investment in your development. Join us and help our customers, colleagues and communities thrive.